Skip to main content
Integrity Lift Compliance
Knowledge Base

Will the Examiner Leave My Lift Out of Service?

It is the question duty-holders ask least often and worry about most, and it is the real reason many let their maintenance contractor examine its own work. A thorough examination takes the lift out of normal service deliberately — that is what testing the safety gear means. Getting it back is specific to the installation in front of you rather than to the name on the doors.

Written and reviewed by Mark Crowley, Director, Integrity Lift Compliance Ltd — 26+ years hands-on lifting equipment engineering — NHS, commercial and industrial estates

·

Why does the examination stop the lift at all?

Because the parts that matter are the ones that only act in a failure. The overspeed governor and the safety gear exist to grip the guide rails and hold the car if it descends too fast, and the only way to know they will do that is to make them do it. The same applies to the final limits and the controller's safety circuits. Operating them puts the lift into a tripped state on purpose. An examination that left the lift running throughout has not tested the things most worth testing.

What has to happen before it runs again?

The safety gear has to be released and reset, the governor re-latched, the car brought back within its normal travel, and the controller taken out of its fault state and back into normal service. None of that is difficult when you know the installation. All of it is slow when you do not, and a lift left in a tripped state is out of use until somebody resolves it.

Can you tell what you are dealing with from the badge on the doors?

No, and this is the part duty-holders are rarely told. The name on the car doors is often the company that sold or installed the lift, not the company that made what is in the machine room. Controllers are a separate supply chain — a lift carrying a well-known badge may be running on a control system from a specialist controller manufacturer, on a panel a local installer built, or on original relay gear from the 1980s with no documentation left on site. Two lifts with identical badges in the same building can have different controllers and different routes back to normal service.

So is this about knowing particular brands?

Not really, and anyone selling it that way is simplifying. Every installation has its own sequence for getting back to normal service, and the long tail of makes, controller suppliers, modernisations and one-off panels is wide enough that nobody has seen all of it. What matters is having recovered enough unfamiliar plant to work out the sequence on site — reading the panel, finding the reset, understanding what the circuit is telling you — rather than recognising a logo.

What if it cannot be recovered on the visit?

It is rare, but it happens: a controller locked behind the maintainer's own tooling or access code, or a fault the examination exposed rather than caused — safety gear that will not re-latch has told you something important about that lift. Where that is the position you are told on the day, with the reason, not left to discover it when somebody reports the lift is stuck. A defect found is a defect found, and the report says so.

Why does this keep duty-holders with their lift company?

Because the maintenance contractor obviously knows how to reset its own installations, and that is a genuine practical advantage — the only one in the argument, and it is worth naming honestly. It is also why the independence question is usually decided on the wrong grounds. The choice is not between an examiner who can recover the lift and one who cannot. It is between an examination carried out by the people being paid to maintain the equipment, and one carried out by someone with no interest in what the report says.

Need a LOLER inspection?

Independent inspection, same-day report with photos

We reply within one business hour, and the inspection is carried out by an engineer with hands-on experience of that kind of plant.

Need this doing rather than just understood?

Independent statutory examination across London, Kent and the South East. We sell no maintenance, repairs or parts, so a defect we record is never a quotation in disguise.

Already overdue? Next working day for an overdue passenger lift in London, same week across Kent and the South East — and what to do in the meantime.