Passenger Lifts
Traction, MRL and hydraulic passenger lifts across commercial, residential and healthcare portfolios.
Subcontract LOLER — We Do Not Compete For Your Maintenance
Independent Thorough Examination for Lift Companies
Independent LOLER thorough examination carried out across your portfolio, for lift maintenance and service companies that need the examination separated from the people doing the work. We examine and report. We do not quote for the remedial work, and we do not approach your clients.
26+ Years Hands-On Engineering Experience
Independent of Maintenance Contracts
7 Days a Week, 6am to 6pm
Same-Day Reports, With Photos
Certificate expired or lift out of compliance? You're exposed to enforcement action, and your insurance may not respond, until it's resolved. What to do.
Written and reviewed by Mark Crowley, Director, Integrity Lift Compliance Ltd — 26+ years of hands-on lifting equipment engineering. NHS estates, commercial property and industrial lifting compliance.
Engineering Approach
What our subcontracted examination programme delivers
Independent, defensible statutory examination by an engineer with deep hands-on plant experience.
- HSE expects the competent person to be sufficiently independent and impartial to make objective decisions — subcontracting the examination is the cleanest way to evidence that
- We sell no maintenance, repairs, spares or replacement plant, so a defect we record is never a quotation in disguise
- We do not approach your clients. The relationship stays yours, and reports are issued to whoever you nominate
- Digital Report of Thorough Examination with photographs, issued the same day in your client-facing format or ours — where the trade convention is 28 days
- Portfolio scheduling across London and the South East, seven days a week, 6am to 6pm
- Six-monthly cycles for passenger-carrying plant and twelve-monthly for goods-only, tracked against your contract dates rather than ours
How it works
You keep the client and the maintenance. We carry out the examination and report to you:
- You send the schedule: sites, lifts and due dates, from your contract records
- We examine: at times that suit your engineers and your clients, seven days a week
- You get the report: the same day, with photographs, in your format or ours
- Defects come to you: so the remedial quote is yours, not ours
We never contact your clients, and we sell no maintenance, repairs or parts.
Why separate the examination
HSE expects the competent person to be independent and impartial enough to make objective decisions. A maintainer examining its own work is a weak position if anything goes wrong. Subcontracting the examination gives your clients that separation without handing over the relationship.
Can my lift company do the LOLER inspection?Assets We Examine
Asset classes covered under our subcontracted examination programme.
Goods & Service Lifts
Goods lifts, dumbwaiters and kitchen service lifts on the twelve-monthly cycle.
Platform Lifts & Stairlifts
Accessibility plant that carries people, and therefore sits on the six-monthly cycle.
Escalators & Moving Walks
PUWER inspection of escalators and passenger conveyors alongside the LOLER portfolio.
Trusted by Critical Estates
Independent. Defensible. Genuinely Endorsed.
SAFed-aligned defect classification, and the endorsement below is a genuine NHS Trust quote — not stock marketing copy.
NHS
NHS
Critical estate passenger lift compliance experience
SK
Skanska
Construction & engineering compliance support
A·B·C
SAFed-Aligned Defect Grading
Defects graded A, B or C to the published SAFed severity scale — a grading standard we follow, not a membership we hold
DBS
Enhanced DBS
Director Mark Crowley holds an enhanced DBS check
NHS Trust Endorsement
“Exceptional response times and thorough documentation. Managing compliance across multiple critical medical estates is complex, but their team makes statutory lift auditing seamless.”
Phillip Nai
Critical Healthcare Estates Manager
Barts Health NHS Trust
Areas We Cover
Independent lift and LOLER inspections from our base in Medway, across London, Kent and the South East, for offices, flats, care homes, warehouses and industrial sites.
03
Essex & the East
Common Questions
Questions from Lift Companies
Will you approach our clients?
No. Reports go to whoever you nominate, and we never contact your clients about maintenance, repairs or anything else.
Do you quote for remedial work?
No. We sell no maintenance, repairs, spares or replacement plant. Defects come to you to quote.
Can reports be in our format?
Yes, or ours. Either way they contain everything LOLER Schedule 1 requires.
How quickly are reports issued?
The same day, digitally, with photographs.
Can you cover a whole portfolio?
Yes, across London, Kent and the South East, scheduled against your contract dates.
Do you examine all makes?
Yes. We are independent of every manufacturer and maintainer.
Why would a lift company subcontract the examination?
To show the independence HSE expects of the competent person, and to keep your engineers on maintenance and repair work rather than examinations.
Request a Survey
Tell us what needs inspecting and where. We'll reply within one business hour.
Already have an asset list or examination schedule? Email it to info@integrityliftcompliance.co.uk and we'll come back with a survey plan rather than ask you to retype it.
Survey Request Form
Further reading on thorough examination for lift companies
Can My Lift Company Carry Out the LOLER Inspection?
It is one of the most common questions duty-holders ask, and the honest answer is not a flat no. LOLER does not name a prohibited person. What it requires is a competent person, and HSE expects that person to be sufficiently independent and impartial to make objective decisions — which is where a maintenance provider examining its own work runs into difficulty. This is about the structure of the arrangement, not about anyone's honesty.
Is There a LOLER Licence?
No. There is no LOLER licence, and the law requires no certificate of competence, no card and no listing on any government register of approved examiners. LOLER requires a competent person and does not define the term, which is why the question is so hard to get a straight answer to — and why asking to see somebody's licence is the wrong question. Here is the one worth asking instead.
Will the Examiner Leave My Lift Out of Service?
It is the question duty-holders ask least often and worry about most, and it is the real reason many let their maintenance contractor examine its own work. A thorough examination takes the lift out of normal service deliberately — that is what testing the safety gear means. Getting it back is specific to the installation in front of you rather than to the name on the doors.
Prefer to talk to an engineer?
07496 873972